1. Overview
FiveNodes, Inc. respects your privacy. This policy explains how we collect, use, and protect your personal information when you use 5ivenodes.com or engage our services.
By using our website or services you consent to the practices described here.
2. Data we collect
Information you provide
- Contact details (name, email, phone, company) submitted through forms
- Project briefs and inquiry content
- Communications with our team
- Payment information processed via secure third-party providers
Automatically collected
- IP address, browser type, device identifiers
- Pages visited, time on site, referring URLs
- Cookies and similar tracking technologies
3. How we use your data
- Responding to enquiries and delivering services
- Managing client relationships and project delivery
- Sending service updates, invoices, and communications
- Improving our website and services
- Fulfilling legal and regulatory obligations
4. Data sharing
We do not sell, rent, or trade your personal information. We may share it with service providers under data processing agreements, payment processors, or legal authorities when required by law.
5. Your rights
- Access — request a copy of data we hold about you
- Rectification — correct inaccurate data
- Erasure — request deletion of your data
- Portability — receive your data in a machine-readable format
- Objection — object to processing based on legitimate interests
Contact legal@5ivenodes.com to exercise these rights. We respond within 30 days.
6. Retention
- Contact form submissions: 2 years from last interaction
- Client project data: duration of engagement + 5 years
- Financial records: 7 years (legal requirement)
- Marketing contacts: until unsubscribed + 1 year
7. Security
We implement TLS encryption in transit, AES-256 encryption at rest, role-based access controls, and regular penetration testing. Report suspected breaches to legal@5ivenodes.com.
8. Cookies
We use essential cookies for site function and analytics cookies (Google Analytics with anonymised IPs). We do not use advertising or third-party tracking cookies. See our Cookie Policy.
9. Changes
We update this policy periodically. Material changes will be announced with a revised date. Continued use constitutes acceptance.
10. Contact
legal@5ivenodes.com
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110